Orders are packaged and shipped based on the equipment purchased. For small orders, the
equipment is packaged into a box, including wire, accessories, single
batteries, etc., and shipped using a parcel delivery company. The shipping
company is selected during the preparation of shipping arrangements.
For larger orders, such as multiple batteries, panels, kits, and inverters, the equipment
is packaged and strapped onto pallets and shipped with a freight company. These
shipments will be booked as appointment delivery, and the shipping company will
reach out in advance to schedule a delivery appointment with you.
If you require tailgate services or do not have the means to unload a pallet from a semi
transport truck, be sure to select the option during checkout. With tailgate
services, the delivery truck will be equipped with a liftgate to unload the
pallets off the truck onto the ground level. It's strongly recommended to have
an extra set of help or an additional person around for unloading.